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Terms of Use
Last updated: (July 2020)
Thank you for visiting our APP/website. Before you go any further it is important that you read and
understand the
conditions under which you'll use this APP/website.
1. TERMS AND DEFINITIONS
1.1.The following terms are used in this Agreement with the following meanings:
1.2.The Company: refers to SURFCOINMARKET
1.3.The Investor: refers to any person for the purpose of deriving interest from the company
invests/ makes
any transaction with the company.
1.4.ROI: refers to Returns On Investment.
1.5.Base Currency - the first currency in the quote Currency pair which is the Underlying Asset
of any
individual trade.
1.6.Balance - the total amount on Investor's Account after the last trade at the time of a
completed trade
and transactions to deposit and withdraw funds.
1.7. Quote Currency - the second currency in the currency pair.
1.8.Account Currency - the currency selected by the Investor when he opens an account at the
Company or after
opening an account.
1.9.Currency Pair - a type of Underlying Asset consisting of two currencies (the Base Currency
and the Quote
Currency).
1.10.Current Laws, Rules and Regulations - all applicable laws, rules and regulations that are in
effect when
the trades are made, executed and cancelled in the relevant jurisdiction.
1.11.Commission - the fee charged by the Company for the Investor's carryover at 21:00 GMT and/or
for the
Investor's opening position.
1.12.Quote - the current Underlying Asset price displayed on the Trading Terminal.
1.13.Force majeure - any of the circumstances listed in clause 16.8 of this Agreement.
1.14.Investment amount - the amount of money in the account currency invested by the Investor
into a
Trade
1.15.Trade volume - the volume of investments multiplied by the Multiplier.
1.16.Written notice - a written notice is considered a notice sent by the Company to the Investor
in the
following ways: by e-mail, by commercial courier service, by airmail, through the Company's Website. A
written
notice sent by the Investor to the Company is deemed a notice if given in thefollowing ways: by email,
by fax, by
mail, by a commercial courier service.
1.17.Payment confirmation - a message from the Company confirming that a payment has been
received.
1.18.Rules - laws, rules, regulations, procedures and standards that are currently in effect.
1.19.Rules in respect to the investor funds - regulations governing actions with respect to the
Investor's
funds.
1.20.Working Day - any day except Saturdays, Sundays, 1 January and any other public holiday of
the country
of incorporation of the Company and any international public holiday.
1.21.Registration Form - the form that the Investor fills out for the purpose of receiving
Services under
this Agreement and with which the Company, among other things, receives data necessary to identify the
Investor and
verify his/her information.
1.22.Market Order - an Order executed immediately at the best available market price.
1.23.Account (Investor’s account, Trading account) - any personal trading account which the
Company opens for
the Investor to trade, in which funds transferred by the Investor to make trades are posted; from which
the trade
amount is debited when a trade is made; and to which income is credited when a trade is closed and the
material
terms of a trade are met. The Investor has the right to have only one Investor’s account. In case of
violation of
this rule, the Company has the right to refuse the Investor in further service (rendering of services),
to terminate
this agreement, and to block further possibility to carry out operations without explanation and without
payment of
funds from the Investor's account. It is not a violation of this clause of the Agreement when the
Company, if
possible and unilaterally, grants the Investor the right to use several currencies within the Investor's
account, as
well as the right to use the Investor's account between the Company and the Investor, which are governed
simultaneously by this Agreement and other agreements, agreed between the Company and the Investor, for
which the
Company has the discretion to grant the Investor the right to use the Investor's account to engage in
trading
transactions which are not prescribed in this Agreement.
1.24.Authorized Person - any legal entity to which the Company may transfer authority within the
framework of
this Agreement.
1.25.Services - services provided by the Company under this Agreement.
2. ACCEPTANCE
2.1.These conditions become effective when you access the site for the first time and constitute
a binding
agreement between us (SURFCOINMARKET) and yourself, which will always prevail.
The current
version of these conditions will govern our respective rights and obligations each time you access this
site. Your
access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
These Terms
apply to all visitors, users and others who access or use the Service.
2.2. By accessing or using the Service you agree to be bound by these Terms. If you disagree with
any part of
the terms then you may not access the Service.
3.0.INVESTMENTS/PURCHASES
3.1. If you wish to invest or purchase any product or service made available through these Terms,
you may be
asked to supply certain information relevant to your investment/Purchase including, without limitation,
your full
names, addresses, contact details, phone numbers, email and account details.
4.0. CONTENT
4.1. Our Service allows you to post, link, store, share and otherwise make available certain
information,
text, graphics, videos, or other material.
5.0. PERSONAL DATA
5.1. SURFCOINMARKET Is required to verify the identity of, and obtain
certain
information from prospective investors with measures aimed at the prevention of money laundering. By way
of example,
you may be required to produce a copy of a passport or identification card duly certified by a public
authority,
such as notary public, together with evidence of your address. SURFCOINMARKET
will not
commence until such time as the company has received and is satisfied with all the information and
documentation
required to verify identity. Further information can be found on our privacy policy.
6.0. TRANSMISSION OF INFORMATION
6.1. Information transmitted via an unsecured link over the Internet, including email, is
susceptible to
potential unlawful access, distortion or monitoring. The measures we have taken to limit these risks are
outlined in
our privacy policy. As we do not have the ability to prevent unlawful activities by unscrupulous
persons, you accept
that we cannot be held liable for any loss, harm or damage suffered by you as a result. To limit these
risks, we may
request independent verification of any information transmitted by you via the site or email from time
to time.
7.0. LINKS TO OTHER WEB SITES
7.1. Our Service may contain links to third-party web sites or services that are not owned or
controlled by
SURFCOINMARKET.
7.2. While we try to provide links only to reputable websites, we cannot accept responsibility or
liability
for the information provided on other websites. A link from our site to any other website does not mean
that we have
scrutinised or endorsed the owners or administrators of the websites or their business or security
practices and
operations.
7.3. SURFCOINMARKET has no control over, and assumes no responsibility
for, the
content, privacy policies, or practices of any third party web sites or services. You further
acknowledge and agree
that SURFCOINMARKET shall not be responsible or liable, directly or indirectly,
for any
damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such
content, goods
or services available on or through any such web sites or services.
8.0.NO WARRANTIES OR REPRESENTATIONS
8.1. SURFCOINMARKET do not warrant that the site or online services will
be
error-free or will meet any particular criteria of accuracy, completeness or reliability of information,
performance
or quality.
8.2. SURFCOINMARKET expressly disclaim all implied warranties,
including, without
limitation, warranties of merchantability, title, fitness for a particular purpose, non-infringement,
compatibility,
security and accuracy.
8.3. DISCLAIMER AND LIMITATION OF LIABILITY
8.3.1. Although SURFCOINMARKET have taken care to ensure that the
content on this
site is accurate and that you suffer no loss or damage as a result of your use of this site, this site
and the
online services are provided "as is".
8.3.2. Use of this site and the online services is entirely at your own risk. You assume full
responsibility
for the risk or loss resulting from your use of this site and your reliance on the material and
information
contained on it.
8.3.3. The Company and our affiliates, shareholders, agents, consultants or employees are not
liable for any
damages whatsoever relating to your use of this site or the online services or the information contained
on this
site or your inability to use this site or the online services. This includes, without limitation to any
direct,
indirect, special, incidental, consequential or punitive damages, whether arising out of contract,
statute, delict
or otherwise and regardless of whether we were expressly advised of the possibility of such loss or
damage.
8.3.4. Without derogating from the generality of the above, SURFCOINMARKET
will not
be liable for:
8.3.5. Any interruption, malfunction, downtime or other failure of the site or online services,
our system,
databases or any of its components, for whatever reason;
8.3.6. Any loss or damage arising from your orders, investment decisions, purchases or disposal
of goods and
services, including financial instrument(s) or currency, from third parties, based on the information
provided on
this site;
8.3.7. Any loss or damage with regard to customer data or other data directly or indirectly
caused by
malfunction of our system, third party systems, power failures, unlawful access to or theft of data,
computer
viruses or destructive code on our system or third party systems; programming defects; negligence on our
part or
caused by the year 2000 computer problem;
8.3.8. Any interruption, malfunction, downtime or other failure of goods or services provided by
third
parties, including, without limitation, third party systems;
8.3.9. Any event over which we have no direct control.
9.0.CLAIMS AND DISPUTE RESOLUTION
9.1. SURFCOINMARKET agrees that they will make reasonable effort to
settle all
disputes between the Company and all parties related to investments, transactions, payments of Returns
on
Investment, pay outs and other actions hereunder by means of Arbitration/ negotiations.
9.2. If a dispute arises, the investor may submit a claim/complaint to the Company and send a
statement or
notice to the Company. All claims/complaints/statements/ notices related to transactions performed by
the investor
must be submitted in accordance with the following requirements:
9.2.1. Claims/complaints/statements/notices must be submitted in writing;
9.2.2. Claims/complaints/statements/notices must contain the following information: Surname,
first name,
middle name (if any), Investor’s e-mail, Investor’s Account Number, date and time of investment,
date/time of the
dispute, brief description of the dispute, Investor’s demands; claimed amount and justified calculation
thereof (if
the claim can be valued in money); circumstances that are the grounds for the claim and evidence
supporting those
circumstances, including investors investment form (if any), investor transaction receipt, investor
account
statement (where applicable), reference to the clause of this Agreement (annexes hereto) that were
breached in the
Investor’s opinion; a list of documents and other evidence attached to the claim (complaint)
authenticated by the
Investor and any other information necessary to settle the dispute;
9.2.3. Claims /complaints/statements/notices must be sent by the Investor within five (5)
business days after
the event that was the basis for submission of the relevant claim (complaint).
9.2.4. The Investor agrees that a delay in submission of the claim (complaint) is grounds for
refusal to
consider it.
9.2.5. Claims/complaints/statements/notices may be sent by e-mail to support@surfcoinmarket.com
by
registered or certified mail.
9.2.6. Claims/ complaints/statements/notices may also be sent by courier service to; Head, Legal
Services
SURFCOINMARKET Plot 1245,Ademola Adetokunbo Crescent, Wuse II, FCT, Abuja,
Nigeria.
9.3. Claims/complaints/statements/notices must not contain:
9.3.1. An emotional evaluation of the dispute;
9.3.2. Offensive statements addressed to the Company;
9.3.3. Profanity.
9.4. To respond to a claim/complaint/statement/notice, the Company may request additional
documents and
information from the Investor.
9.5. A claim/complaint/statement/ notice will be reviewed on the basis of data provided by the
Investor and
log entries from the Company server. Log entries from the Company Server always prevail over other
evidence and
proof.
9.6. The Company assumes no liability for incomplete trades and will not compensate any financial
damages or
moral harm suffered by the Investor with respect to what the Investor considers to be lost profit.
9.7. When considering disputes, the Investor’s references to information from other companies and
websites
are not considered.
9.8. The Company may reject a claim/complaint/statement/notice if the terms of this section are
violated.
9.9. The Company must consider a claim/complaint/application/appeal within no more than 10
working days after
the submission date. This term does not include time for provision of additional documents by the
Investor upon the
Company’s request.
9.10. If the Investor’s claim/complaint/statement/notice has not been settled by the Company by
the above
dispute settlement procedure, the Investor and the company may submit the
claim/complaint/statement/notice to
arbitration/ Negotiation
9.11. In addition to provision set forth in clauses 9.2 – 9.10 of the dispute resolution
procedure, the
Investor may file a claim to a court, provided that he/she has first submitted the claim to the Company
in
accordance with this dispute resolution procedure and all efforts at Arbitration/Negotiation has failed,
or proved
abortive.
9.12. The claim procedure for dispute resolution will be deemed followed if:
a) the form and content of the claim meet the requirements of clauses ….
b) the claim is sent to the Company’s registration address by registered or certified mail;
c) the Investor has a confirmation of claim receipt by the Company;
d) the deadline for responding to the claim has expired. Claim response time – sixty (60) calendar days
after it is
received by the Company.
9.13. In case of any disputes, the Company reserves the right to fully or partially block
transactions in the
Investor's Account until the dispute is settled or until the Parties come to an interim agreement.
9.14. Subject to the relevant service terms, all disputes arising as a result of your use of the
site or on
the interpretation of these terms or any matter which in terms of the conditions requires agreement by
the parties,
(other than where an interdict is sought or urgent relief may be obtained from a court of competent
jurisdiction),
will be submitted to and decided by the company in the manner set out above and further submitted to
arbitration
where the method employed by the company fails.
9.15. Arbitration will be held with only the parties and their representatives at a location to
be decided by
both parties.
9.16. The arbitration will be governed by the rules of the Arbitration Law as applicable in
Nigeria and will
be heard by an arbitrator or arbitrators appointed by both parties.
9.17. Either party will be entitled to have the award made an order of court of competent
jurisdiction. The
parties will keep the evidence in the arbitration proceedings and any order made by any arbitrator
confidential
unless otherwise contemplated. The arbitrator will have the power to give default judgment if any party
fails to
make submissions on due date and/or fails to appear at the arbitration.
10.0. CAPACITY TO ENTER INTO AGREEMENTS
10.1. You hereby warrant to us that you have the required legal capacity to enter into and be
bound by
contractual terms.
10.2. Minors must be assisted by their legal guardians when reading these conditions. If you are
unsure
whether you have the legal capacity to enter into agreements, contact someone able to provide you with
this
information before you continue using this site.
11.0. MODIFICATION/ CHANGES
11.1. We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
If a
revision is material we will try to provide at least 30 days' notice prior to any new terms taking
effect. You are
responsible for regularly reviewing these Terms of Use since such changed terms will govern your
continued use of
the Web Site and/or the Tools. What constitutes a material change will be determined at our sole
discretion.
12.0. TERMINATION, SUSPENSION AND LIMITATION
12.1 We may modify, suspend or discontinue the site, whether temporarily or permanently, without
notice. We
may also impose limits or conditions on the right to certain services, features or functions and we may
restrict
access to parts of or all of the services on the site and We may terminate or suspend your access to our
Service
immediately, without prior notice or liability, for any reason whatsoever, including without limitation
if you
breach the Terms.
12.2 All provisions of the Terms which by their nature should survive termination shall survive
termination,
including, without limitation to ownership provisions, warranty disclaimers, indemnity and limitations
of
liability.
13.0. TERMS AND TERMINATION OF THE AGREEMENT
13.1. This Agreement comes into force when it is made (the Investor's registration on the website
or in the
Company's trading terminal) and is valid for as long as the website/APP is in use.
13.2. Either Party may terminate this Agreement unilaterally
13.3. The Agreement will be deemed terminated at the initiative of the Company as of the date
indicated in
the notification sent by the Company to the Investor;
13.4. The Agreement will be deemed terminated at the Investor's initiative 30 (thirty)
working/business days
after the Company receives the Investor's written notification containing the declaration of termination
of the
Agreement, provided that the Investor has no outstanding obligations under this Agreement. The Investor
must send
notification of termination of the Agreement to the Company's address set forth in clause 9.2.6 of the
Agreement or
to suppport@surfcoinmarket.com
13.5. This Agreement will be deemed terminated in respect to the Parties when the Investor and
Company
fulfill their mutual obligations on previous transactions and each Party has paid all debts.
13.6. Our address for notices and service of legal process is: Head, Legal Services , surfcoinmarket
&
INVESTMENT LTD 3152 DOCTORS DRIVE LOS ANGELES CALIFORNIA 90017 RISK WARNING
14.0. THE LAW GOVERNING OUR RELATIONSHIP
14.1. These Terms/conditions will be governed and construed in accordance with the law of the
Federal
Republic of Nigeria without reference to any conflict of law provisions.
15.0. NO REDISTRIBUTION RIGHTS.
15.1. You agree that you will not redistribute, copy, amend, or commercially exploit any
materials found on
the Web Site or the Tools without SURFCOINMARKET’s express written permission,
which
permission may be withheld in SURFCOINMARKET’s sole discretion.
16.0. GENERAL PROVISIONS
16.1. The headings of the clauses in the conditions are provided for convenience and ease of
reference only
and will not be used to interpret, modify or amplify the terms of use.
16.2. Where any dates or times need to be calculated in terms of the conditions, the
international standard
time: GMT plus one hours shall be used.
16.3. No failure or delay by us to exercise any of our rights will be construed as a waiver of
any such
right, whether this is done expressly or implied, nor will it affect the validity of any part these
conditions or
prejudice our right to take subsequent action against you.
16.4. If any of these terms, conditions or provisions are held to be invalid, unlawful or
unenforceable; the
term, condition or provision will be deleted from the remaining terms, conditions and provisions which
will continue
to be valid to the full extent permitted by law.
16.5. Amendments and additions made by the Company to the Agreement and its annexes in connection
with the
change of laws and regulations governing the subject of this agreement and the rules and agreements of
trading
systems used by the Company to discharge its obligations under the Agreement come into force
simultaneously with the
entry into force of the changes in the said documents.
16.6. When amendments and additions made by the Company come into force, they will apply equally
to all
Investors, including those that entered into the agreement before the effective date of the
amendments.
16.7. To ensure that the Investor that entered into the Agreement is familiar with amendments and
additions
before they come into force, the Investor must visit the Company website or trading platform at least
once a week on
its own or through authorized persons for information about any amendments and/or additions that have
been made.
16.8. By providing the Company with his personal information in any form and in any way (in case
of any
actions on the Company's website, through the Company's contractors, etc.), the Investor thereby gives
the consent
to the Company and its partners for automated and unautomated processing of the personal information
provided by it
for the purpose of performing this Agreement, running advertising campaigns, providing him with
advertising,
informational, and marketing materials, and information about the Company's offers and events, and for
other
purposes defined by the Company, including: to take actions to collect, record, systematize, accumulate,
store,
clarify (update, modify), extract, use, transfer (distribute, grant access to), depersonalize, block,
delete,
destroy, and transfer personal information across borders. Consent is given for the period of 75 years
(or until the
expiration of the retention period for the relevant information or documents that contain this
information as
defined in accordance with the current legislation of the Company's location). Consent is withdrawn in
accordance
with the legislation by contacting the Company at the location of the Company. Contact information is
available on
the Company's website. The Company guarantees the confidentiality of personal information provided by
the Investor,
except in cases established by applicable law and force majeure events including but not limited to
wars,
earthquakes, natural disasters, flood, and tsunami.
16.9. The Company may fully or partially transfer the rights and obligations under this Agreement
and the
annexes hereto to a third party if such person undertakes to fulfil the terms hereof. This transfer of
rights and
obligations does not require prior notification of the Investor by the Company and shall be made at the
time the
adequate information is published on the Company’s website.
16.10. The Investor may not assign his rights, impose his duties, or carry out any other act of
transfer of
rights or obligations under this Agreement without having the prior written consent of the Company. If
this
condition is breached, any such assignment, imposition, or transfer will be considered invalid.
16.11. The Company, its partners, and any other affiliates thereof may have material benefit, a
legal
relationship, or an agreement in respect to any transaction in the trading platform or in the dashboard,
or material
benefit, the legal relationship, or an agreement that conflicts with the interests of the Investor. As
an example,
the Company may:
(a) act as a counterparty in respect to any trading transaction in respect to any financial asset;
(b) propose another partner of the Company as a counterparty in the trading transaction;
c) make recommendations and provide services to its partners or other Investors of the Company in the
trading
transactions in which they have an interest, even though it conflicts with the interests of the
Investor.
16.12. The Investor agrees and grants the Company the authority to act in respect to the Investor
and for the
Investor as the Company sees fit, notwithstanding possible conflict of interests or the existence of
some financial
interest in respect to any transaction on the trading terminal or in the dashboard without prior notice
to the
Investor. The existence of a conflict of interest or financial benefit in respect to any transaction on
the trading
terminal or dashboard will not affect the Investor service by Company employees. The Company may act on
behalf of
the Investor from time to time with those with whom the Company or any other affiliated party has an
agreement to
receive goods or services. The Company guarantees that such agreements are concluded as far as possible
in the best
interests of the Investor, for example, such agreements allow access to information or other services
that would
otherwise be inaccessible.
16.13. The Company has the right to prepare and use the texts of the Agreement and its annexes in
languages
other than English. If there is a contradiction between the text of this Agreement and its annexes in
English and
the relevant texts in other languages, the English text will prevail. The text of the agreement
published on the
Company's website will prevail over the text of the Agreement published elsewhere.
CONTACT US
If you have any questions or do not understand anything in these conditions please send an email to
support@surfcoinmarket.com and we will respond to you as soon as possible.